How to Cancel Roku (2026)
Quick answer
There is no single 'Roku subscription' to cancel. Go to my.roku.com/subscriptions, open the subscription under Active subscriptions, select 'Manage subscription' and turn off auto-renew โ that is what cancelling means on Roku. You keep access until the current billing cycle ends. If you signed up for a service directly (Netflix, YouTube TV, Prime Video, Spotify), Roku cannot cancel it; you have to cancel with that service instead.
How to cancel Roku, step by step
Online (browser โ recommended)
- 1Open your Roku subscriptions pageGo to my.roku.com/subscriptions in any browser and sign in with the Roku account that is being billed. This page lists every subscription Roku charges you for, with its renewal date.
- 2Find it under 'Active subscriptions'Under 'Active subscriptions', select the subscription you want to end. If the service you are looking for is not listed here, Roku is not billing you for it โ cancel with that service directly instead.
- 3Select 'Manage subscription'Choose 'Manage subscription' to see the renewal date and the available options.
- 4Turn off auto-renewSelect 'Turn off auto-renew'. This is the cancellation โ there is no separate 'Cancel' button. The subscription stays active until the end of the current billing cycle and then stops.
On your Roku device
- 1Press Home and highlight the appPress the Home button on your Roku remote and move the highlight onto the app you are paying for โ do not open it.
- 2Press the Star (โฑ) buttonWith the app highlighted, press the Star (โฑ) button on the remote to open the options menu. This shortcut is not labelled anywhere on screen.
- 3Select 'Manage subscription'Choose 'Manage subscription' to see the renewal date and further options.
- 4Turn off auto-renewSelect 'Turn off auto-renew' to cancel. Access continues until the current billing cycle ends.
Subscriptions you signed up for directly
- 1Cancel with that service, not with RokuIf you subscribed directly through the streaming service โ Apple TV+, YouTube TV, Amazon Prime Video, Spotify and others work this way โ Roku cannot manage or cancel it. You have to cancel in that service's own account settings, even though you watch it on a Roku.
โฐ Deadline
Turn off auto-renew before the renewal date shown on my.roku.com/subscriptions. Access continues to the end of the cycle you have already paid for. Free trials must be cancelled before the trial ends, or they convert to a paid subscription.
๐ต Fees
No cancellation fee for turning off auto-renew.
โฉ๏ธ Refunds
Cancelling on Roku means turning off auto-renew, so you keep access until the end of the billing cycle you have already paid for rather than receiving money back for the unused days. Roku publishes a separate content and subscription refund policy covering purchases billed through Roku Pay โ check it (linked in the sources below) before assuming a charge can be reversed, and note that a subscription billed by the streaming service directly can only be refunded by that company, not by Roku.
Retention traps to expect
- There is no button that says 'Cancel'. The action is labelled 'Turn off auto-renew', which many people do not recognise as cancelling, so they leave the page assuming it failed.
- On the TV itself the option is hidden behind the Star (โฑ) button on the remote while an app is highlighted โ an unlabelled shortcut most users never discover.
- Roku-billed subscriptions and services you signed up for directly are shown side by side on the home screen with nothing to distinguish them, so people cancel in the wrong place and keep getting charged.
- Free trials started through Roku roll straight into a paid subscription โ the trial has to be cancelled before it ends, not after the first charge appears.
The bottom line on cancelling Roku
The reason cancelling on Roku feels impossible is that most people are looking for the wrong thing. There is no button labelled 'Cancel' โ cancelling is turning off auto-renew on an individual channel subscription. Once you know that, it is a two-minute job at my.roku.com/subscriptions.
The second trap is bigger and costs people real money: your Roku device shows apps you pay Roku for and apps you pay the company directly for, and they look identical on the home screen. Only the first kind can be cancelled through Roku. If a charge keeps appearing after you 'cancelled', check whether that service was ever billed by Roku at all โ the charge is probably coming straight from Netflix, YouTube TV, or Amazon.
Practical order of operations: cancel from a browser rather than the remote. The web page lists every active subscription in one place with its renewal date, whereas on the TV you have to remember which app to highlight and press the Star button on. Do it a day or two before the renewal date rather than immediately โ you keep access to the end of the cycle either way.
Ways to cancel Roku at a glance
| Method | Available? | Notes |
|---|---|---|
| Online (browser โ recommended) | โ Yes | 4 steps |
| On your Roku device | โ Yes | 4 steps |
| Subscriptions you signed up for directly | โ Yes | 1 step |
Roku cancellation โ FAQ
๏ผ โ How do I cancel a Roku TV subscription?
Go to my.roku.com/subscriptions, open the subscription under 'Active subscriptions', select 'Manage subscription', then 'Turn off auto-renew'. You can also do it on the TV: press Home, highlight the app, press the Star (โฑ) button, then 'Manage subscription' โ 'Turn off auto-renew'.
๏ผ โ Why is there no 'Cancel' button on Roku?
Because Roku treats cancelling as switching off renewal. 'Turn off auto-renew' is the cancel action โ once it is off, the subscription runs to the end of the current billing cycle and then stops. Nothing further is needed.
๏ผ โ I cancelled on Roku but I'm still being charged. Why?
The subscription is almost certainly not billed by Roku. Services you signed up for directly โ such as Netflix, YouTube TV, Amazon Prime Video, or Spotify โ are charged by that company even though you watch them through a Roku. Check whether the service appears at my.roku.com/subscriptions; if it does not, cancel it in that service's own account settings.
๏ผ โ Do I lose access as soon as I cancel?
No. Turning off auto-renew leaves the subscription active until the end of the billing cycle you have already paid for. The exception is a free trial cancelled during the trial period.
๏ผ โ Is cancelling a subscription the same as closing my Roku account?
No. Turning off auto-renew ends one channel subscription and leaves your Roku account and device working normally. Closing the account is a separate process and is not necessary just to stop a subscription charge.
Sources & official policy links
This guide is independently written and not affiliated with Roku. Cancellation terms can change at any time โ always confirm the current policy on the official website before cancelling.