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Gym & Fitness

How to Cancel 24 Hour Fitness (2026)

✓ Can cancel onlineUpdated 2026-06-21

Quick answer

Some 24 Hour Fitness plans can be cancelled online via your My24 account, but many (promotional or older plans) require cancelling in person at your home club or by mailed written request. Month-to-month memberships usually need 30 days' notice, so you may be billed once more after you cancel.

Ways to cancel 24 Hour Fitness at a glance

MethodAvailable?Notes
Online (if your plan allows)✓ Yes2 steps
In person (home club)✓ Yes2 steps
By certified mail✓ Yes1 step

How to cancel 24 Hour Fitness, step by step

Online (if your plan allows)

  1. 1Log in to My24 at 24hourfitness.comOpen the 'Membership' or 'Billing' section of your account.
  2. 2Look for a cancellation optionIf your plan supports it, follow the prompts to cancel. Not all plans have this — some require in-person or mail.

In person (home club)

  1. 1Visit the club where you enrolledAsk the front desk for a cancellation form and sign the request.
  2. 2Confirm notice period and get a receiptStaff will confirm any notice period or final bill — get a printed or emailed copy.

By certified mail

  1. 1Send a written requestMail a written cancellation to the address in your contract, using certified mail for proof of delivery.

⏰ Deadline

Month-to-month plans usually require 30 days' notice, so your membership may stay active (and bill once more) for up to 30 days after you cancel.

đŸ’ĩ Fees

Cancellation is usually free for month-to-month plans, but check your agreement for any commitment term or fees.

â†Šī¸ Refunds

24 Hour Fitness generally does not refund dues already paid. You keep access through your notice period / paid period.

24 Hour Fitness cancellation — FAQ

Can I cancel 24 Hour Fitness online?

Some plans can be cancelled in your My24 account online, but many promotional or older plans require in-person or mailed cancellation.

How much notice does 24 Hour Fitness require?

Month-to-month memberships typically need 30 days' notice, so you may be billed one more time after cancelling.

How do I prove I cancelled?

Get a printed or emailed confirmation in person, or use certified mail with tracking if you cancel by mail.

Sources

This guide is independently written and not affiliated with 24 Hour Fitness. Cancellation terms can change at any time — always confirm the current policy on the official website before cancelling.

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