How to Cancel Equinox (2026)
Quick answer
Equinox requires written notice to cancel — the exact notice period (often around 30 days) and rules depend on your Membership Agreement and your state. Following a 2025 New York Attorney General settlement, Equinox now accepts cancellations by email (Cancellations@Equinox.com) and through your online account, in addition to in club and by mail. First-year members can usually only cancel for qualifying reasons (e.g., relocating 25+ miles from a club, or a medical reason).
Ways to cancel Equinox at a glance
| Method | Available? | Notes |
|---|---|---|
| Online account (Equinox.com) | ✓ Yes | 4 steps |
| Email (Cancellations@Equinox.com) | ✓ Yes | 3 steps |
| In club with a manager | ✓ Yes | 3 steps |
| Mail (as described in your Membership Agreement) | ✓ Yes | 3 steps |
How to cancel Equinox, step by step
Online account (Equinox.com)
- 1Log inSign in to your account at equinox.com.
- 2Find membership settingsGo to your account/membership area and look for the cancellation option.
- 3Submit the cancellation requestFollow the prompts to request cancellation. Note your effective end date — the notice period in your agreement still applies.
- 4Save confirmationKeep any confirmation number or email as proof.
Email (Cancellations@Equinox.com)
- 1Email the cancellations teamSend a request to Cancellations@Equinox.com from the email on your account.
- 2Include your detailsProvide your full name, member ID, home club, and a clear statement that you want to cancel.
- 3Keep the threadSave the email and Equinox's reply confirming the cancellation date.
In club with a manager
- 1Visit your home clubSpeak with a club manager (membership/front desk staff may not be able to process it).
- 2Sign the cancellation formComplete and sign the form; note the date the notice period begins.
- 3Get written proofAsk for a signed copy or confirmation email.
Mail (as described in your Membership Agreement)
- 1Check your agreement for the addressYour Membership Agreement specifies the mailing method and address for cancellation notices.
- 2Write and send the noticeInclude your name, member ID, home club, signature, and cancellation request. Use certified mail with return receipt.
- 3Keep the receiptRetain tracking and the return receipt as proof of timely notice.
⏰ Deadline
Notice period varies by state and by your Membership Agreement — commonly around 30 days' written notice. Give notice before your billing date; you typically owe dues through the end of the notice period.
💵 Fees
Varies by membership type and state. Month-to-month members who give proper notice usually pay only through the notice period. Initiation/processing fees are generally non-refundable. Early cancellation inside a commitment term may carry charges — check your agreement.
↩️ Refunds
Equinox generally does not refund dues already paid; you retain access through the paid notice period. In some states you may have extra rights if you cancel shortly after a dues increase — check your agreement and state law.
Equinox cancellation — FAQ
Do I still have to cancel in person?
No. After the May 2025 New York Attorney General settlement, Equinox accepts cancellations by email at Cancellations@Equinox.com and through your online account, as well as in club and by mail.
Can I cancel during my first year?
Usually only for a qualifying reason — for example, relocating 25+ miles from any Equinox club or providing a doctor's note. After the first year you can cancel for any reason with proper notice.
How much notice does Equinox require?
It depends on your Membership Agreement and state, but it's commonly around 30 days. Always check your specific agreement for the exact period.
Sources
This guide is independently written and not affiliated with Equinox. Cancellation terms can change at any time — always confirm the current policy on the official website before cancelling.