How to Cancel eHarmony (2026)
Quick answer
On eHarmony, canceling means turning OFF automatic renewal — for web purchases, do it under Data & Settings > Amend subscription. This stops the next renewal but your CURRENT subscription still runs its full term (eHarmony is notorious for long 6- and 12-month commitments). If you subscribed through the App Store or Google Play, you must cancel there — uninstalling the app does NOT cancel. Phone support is also available during business hours.
Ways to cancel eHarmony at a glance
| Method | Available? | Notes |
|---|---|---|
| Online (eHarmony website) | ✓ Yes | 3 steps |
| Apple (iPhone / iPad) | ✓ Yes | 3 steps |
| Google Play (Android) | ✓ Yes | 3 steps |
| Phone (eHarmony Customer Care) | ✓ Yes | 2 steps |
How to cancel eHarmony, step by step
Online (eHarmony website)
- 1Log in and open Data & SettingsSign in at eharmony.com, click the dropdown menu at the top-right next to your photo, and click 'Data & Settings'. Use this method only if you subscribed directly on the web.
- 2Click 'Amend subscription'In the Data & Settings section, click 'Amend subscription' (the auto-renewal control). This turns OFF automatic renewal so the subscription will not roll into a new term.
- 3Confirm — and understand what it doesConfirm the change. This only turns off auto-renewal: your current paid term still runs to its full end date. You are NOT refunded for the remaining time, and access continues until expiry.
Apple (iPhone / iPad)
- 1Open Settings and tap your nameApple does not let eHarmony manage App Store subscriptions for you. Open iOS Settings and tap your Apple ID at the top.
- 2Tap Subscriptions, select eHarmonyTap 'Subscriptions', find 'eHarmony', and tap it.
- 3Cancel SubscriptionTap 'Cancel Subscription' and confirm. Deleting the eHarmony app will NOT do this for you.
Google Play (Android)
- 1Open the Google Play StoreOn your Android device, open Google Play and tap your profile icon in the top-right.
- 2Go to Payments & subscriptions > SubscriptionsTap 'Payments & subscriptions', then 'Subscriptions', and select eHarmony.
- 3Cancel subscriptionTap 'Cancel subscription' and confirm. Uninstalling the app does not stop Google Play billing.
Phone (eHarmony Customer Care)
- 1Call during business hourseHarmony Customer Care is available Monday–Friday, 8:30 AM – 5:00 PM Pacific Time. Call to turn off auto-renewal if you can't or don't want to do it online.
- 2Get confirmationAsk for confirmation that auto-renewal is off and note your access end date. Be prepared for retention offers.
⏰ Deadline
Turn off automatic renewal before your current term ends. Because eHarmony plans are often 6 or 12 months, set a reminder — if the term renews before you cancel, you are committed to (and billed for) another full term.
💵 Fees
No standalone cancellation fee, but eHarmony commits you to the FULL length of the plan you bought (commonly 6 or 12 months). Turning off auto-renewal does not shorten or refund the current term.
↩️ Refunds
eHarmony generally does not refund the remaining time on a current term — turning off auto-renewal only prevents the NEXT term. Limited statutory cancellation rights may apply in some regions, but as a rule you keep access until the paid term expires, with no partial refund.
eHarmony cancellation — FAQ
Does turning off auto-renewal cancel my membership immediately?
No. It only stops the next renewal. Your current subscription runs its full term, and once it expires you lose the ability to read/write messages and view photos. There is no refund for unused time.
I uninstalled the eHarmony app — is that enough?
No. Uninstalling does not cancel anything. If you paid through the App Store or Google Play, you must cancel in iOS Settings > Subscriptions or the Google Play Store; if you paid on the web, turn off auto-renewal under Data & Settings.
Why can't I find the auto-renewal toggle in my account?
If your payment was processed through Apple or Google, the toggle won't appear in your eHarmony account — you must cancel through that app store instead.
Sources
This guide is independently written and not affiliated with eHarmony. Cancellation terms can change at any time — always confirm the current policy on the official website before cancelling.