How to Cancel The Washington Post (2026)
Quick answer
If you subscribed directly at washingtonpost.com, you can now cancel online from your My Post account — go to washingtonpost.com/my-post/account/subscription/ and follow the prompts. (The Post was historically notorious for requiring a phone call or chat to cancel; self-service online cancellation is the current method, though you'll click past several retention/discount offers before you reach the confirmation.) Cancellation stops the next charge while your digital access continues until the end of the period you already paid for. If you subscribed through an app store, you must cancel through that store instead.
Ways to cancel The Washington Post at a glance
| Method | Available? | Notes |
|---|---|---|
| Online (My Post account — direct subscribers) | ✓ Yes | 4 steps |
| Live chat (Help Center) | ✓ Yes | 2 steps |
| Phone (customer care) | ✓ Yes | 2 steps |
| App Store / Google Play (if you subscribed there) | ✓ Yes | 2 steps |
How to cancel The Washington Post, step by step
Online (My Post account — direct subscribers)
- 1Sign in at washingtonpost.comLog in to the same account you used to subscribe. Online cancellation only works for subscriptions purchased directly from The Post.
- 2Open your subscription settingsGo to washingtonpost.com/my-post/account/subscription/ (or open the My Post menu in the top-right and choose Account, then Subscription).
- 3Select 'Manage subscription' / 'Cancel subscription'Choose to cancel and follow the prompts. The Post shows discount and retention offers along the way — click past each one until you reach the cancel-confirmation screen.
- 4Confirm and keep the emailConfirm the cancellation. Save the confirmation email, which documents your request date and the date your access ends.
Live chat (Help Center)
- 1Open the Help CenterGo to helpcenter.washingtonpost.com and find the 'Chat Now' option (typically near the bottom of the page).
- 2Request cancellationTell the agent you want to cancel your subscription and provide your account details to verify identity.
Phone (customer care)
- 1Call The Washington PostCall customer care at 1-800-477-4679 and ask to cancel your subscription.
- 2Verify and confirmVerify your account, decline any retention offers if you want out, and confirm the cancellation date and when access ends.
App Store / Google Play (if you subscribed there)
- 1Check who bills youIf you subscribed through the Apple App Store, Amazon, or Google Play, that store handles billing and The Post cannot cancel it for you.
- 2Cancel through the storeApple: Settings > [your name] > Subscriptions > The Washington Post > Cancel. Google Play: Play Store > profile > Payments & subscriptions > Subscriptions > The Washington Post > Cancel subscription.
⏰ Deadline
Cancel before your next renewal date to avoid being charged again. Access continues until the end of the current period regardless of when in the cycle you cancel.
💵 Fees
No cancellation fee. Digital subscriptions are recurring with no contract — you can cancel at any time.
↩️ Refunds
The Washington Post stops billing at the start of the next cycle and your digital access continues through the end of the period you already paid for; it generally does not pro-rate or refund the unused portion of that period. App store subscriptions follow the store's refund policy.
The Washington Post cancellation — FAQ
Do I really have to call to cancel The Washington Post?
Not anymore for direct subscribers — you can cancel online in your My Post account. The Post was historically known for steering people to phone or chat, and you'll still pass through several retention offers online, but a self-service cancel option is available.
When does my access end after I cancel?
At the end of the billing period you've already paid for. Canceling stops the next charge but lets you keep reading until that date; afterward you'll still be able to view a limited number of free articles a month.
I subscribed through Apple — why can't I cancel on the website?
Because Apple (or Google Play / Amazon) is your biller, not The Post. You must cancel through that store's subscription settings; canceling on washingtonpost.com won't stop an app-store-billed subscription.
Sources
This guide is independently written and not affiliated with The Washington Post. Cancellation terms can change at any time — always confirm the current policy on the official website before cancelling.