How to Cancel Chegg (2026)
Quick answer
Cancel Chegg online from a web browser: chegg.com → My Account → Orders → under Subscriptions select Cancel subscription, then keep choosing 'No thanks, continue canceling' until you reach a confirmation screen. You can also call 1-855-477-0177. Cancel at least 24 hours before your renewal. Chegg doesn't auto-refund or prorate the current cycle, but you can call to request a refund for the remaining period. Prefer not to cancel? You can pause instead.
How to cancel Chegg, step by step
Online (web browser)
- 1Log in at chegg.comOpen your account on the Chegg website (desktop or mobile web).
- 2My Account → OrdersGo to 'My Account', then 'Orders', and find the Subscriptions section.
- 3Cancel subscriptionSelect 'Cancel subscription', choose a reason, and click Continue. Chegg will offer a pause or discount to keep you — click 'No thanks, continue canceling' repeatedly until you see the confirmation screen.
By phone (to request a refund)
- 1Call 1-855-477-0177An agent can cancel, pause, or process a refund for the remaining period (typically 3–5 business days).
Billed through Apple / Google Play
- 1Cancel where you were billedIf you subscribed to Chegg through the Apple App Store or Google Play, cancel in that store's subscription settings and request any refund there — you won't be able to cancel that plan on chegg.com.
⏰ Deadline
Cancel at least 24 hours before your renewal date. Miss it and you'll be charged for the next month.
💵 Fees
No cancellation fee.
↩️ Refunds
Chegg doesn't automatically refund or prorate the current billing cycle — you keep access until the month ends. You can call to request a refund for the unused period (typically 3–5 business days). If you subscribed via Apple or Google Play, request the refund through that store instead.
Retention traps to expect
- The cancel button is buried under a retention gauntlet — you must keep clicking 'No thanks, continue canceling' past every pause and discount offer before it sticks.
- Chegg does not prorate the current cycle, so cancelling even an hour late means paying for another full month.
- The current period is never auto-refunded; you have to phone 1-855-477-0177 to request money back for unused time.
The bottom line on cancelling Chegg
Chegg lets you cancel online in a few clicks, but it buries the button under a retention gauntlet — you have to keep clicking 'No thanks, continue canceling' past every pause and discount offer before it sticks. The classic trap is timing: Chegg does not prorate the current cycle, so cancel at least 24 hours before your renewal or you eat another full month.
Since the current period is not refunded automatically, call 1-855-477-0177 to request a refund for the unused time, and if you subscribed through Apple or Google Play, cancel in that store — not on chegg.com.
Ways to cancel Chegg at a glance
| Method | Available? | Notes |
|---|---|---|
| Online (web browser) | ✓ Yes | 3 steps |
| By phone (to request a refund) | ✓ Yes | 1 step |
| Billed through Apple / Google Play | ✓ Yes | 1 step |
Cancelling Chegg vs Babbel vs Duolingo (Super)
How the cancellation experience stacks up against similar services.
| Chegg | Babbel | Duolingo (Super) | |
|---|---|---|---|
| Cancel online? | ✅ Yes | ✅ Yes | ✅ Yes |
| Ease of cancelling | 3 / 5 | 4 / 5 | 3 / 5 |
| Refund fairness | 3 / 5 | 4 / 5 | 3 / 5 |
| No dark patterns | 2 / 5 | 4 / 5 | 3 / 5 |
Chegg cancellation — FAQ
＋ − Can I get a refund from Chegg?
Not automatically — the current cycle isn't prorated. But you can call 1-855-477-0177 to request a refund for the remaining period. App-store subscribers should request refunds through Apple or Google.
＋ − What's the deadline to cancel Chegg?
At least 24 hours before your renewal date. Even an hour late means you're charged for the next month.
＋ − Can I pause Chegg instead of cancelling?
Yes. Chegg offers a pause option (up to several months) that keeps your account without charging you — it's presented in the cancel flow, or you can ask an agent by phone.
＋ − Will I keep access after cancelling Chegg?
Yes, until the end of the billing cycle you already paid for.
Sources & official policy links
This guide is independently written and not affiliated with Chegg. Cancellation terms can change at any time — always confirm the current policy on the official website before cancelling.