How to Cancel MasterClass (2026)
Quick answer
MasterClass memberships are billed annually and renew automatically. Cancel your renewal from the MasterClass website in a web browser (you cannot cancel from the mobile app) โ you keep access for the rest of your current billing period. If you are within your first 30 days, you may qualify for a refund under the 30-Day Satisfaction Guarantee; chat with Support from your account to request it.
How to cancel MasterClass, step by step
Online (MasterClass website)
- 1Sign in on a web browserGo to masterclass.com and log in. You must use a web browser โ MasterClass does not let you cancel from inside the mobile app.
- 2Open your Account / SettingsClick your profile and open Account settings to find your membership and billing details.
- 3Cancel your subscription renewalSelect the option to cancel renewal / turn off auto-renew and follow the prompts to confirm.
- 4Check for the confirmation emailOnce cancelled you will receive a confirmation email, and your membership stays active until the end of the current billing period.
Live chat with Support (for refund requests)
- 1Log in and open Support chatIf you purchased within the last 30 days and want a refund, log in to your account and chat with the Support Team to check eligibility under the 30-Day Satisfaction Guarantee. You can also email support@masterclass.com or use the support chat on the MasterClass Help Center.
- 2Request the refundAsk Support to process the refund. Once approved, it typically takes 5-10 business days to appear, depending on your payment provider.
โฐ Deadline
Cancel renewal before your annual billing date to avoid the next year's charge. For a refund, request it within 30 days of your first purchase.
๐ต Fees
No cancellation fee. MasterClass does not offer partial refunds for unused time after the guarantee window.
โฉ๏ธ Refunds
MasterClass offers a 30-Day Satisfaction Guarantee on first-time memberships purchased directly on masterclass.com โ request a refund via Support chat within 30 days of purchase. Annual renewal charges are not eligible, and there are no partial refunds. If you cancel after the 30-day window, you keep access for the rest of your annual term but receive no money back. Purchases made through the Apple App Store or Google Play are refunded by that store, not MasterClass.
Retention traps to expect
- You can only cancel from the website โ the mobile app has no cancel button, so app-only users can't stop billing where they signed up.
- It bills a full year up front and gives no partial refund; after the 30-day window you keep access but get nothing back for the unused months.
- The 30-Day Satisfaction Guarantee only covers first-time memberships bought on masterclass.com โ renewal charges don't qualify.
The bottom line on cancelling MasterClass
MasterClass has two quirks that catch people: it bills a full year up front, and you can only cancel from the website โ the mobile app has no cancel button. Cancelling stops the next annual renewal; you keep access for the rest of the term but get no refund for unused months.
The only refund path is the 30-Day Satisfaction Guarantee, and it applies only to first-time memberships bought directly on masterclass.com โ request it through Support chat within 30 days. Renewal charges do not qualify. Purchases through the Apple App Store or Google Play are refunded by that store, not MasterClass.
Ways to cancel MasterClass at a glance
| Method | Available? | Notes |
|---|---|---|
| Online (MasterClass website) | โ Yes | 4 steps |
| Live chat with Support (for refund requests) | โ Yes | 2 steps |
Cancelling MasterClass vs Babbel vs Chegg
How the cancellation experience stacks up against similar services.
MasterClass cancellation โ FAQ
๏ผ โ Can I cancel MasterClass from the mobile app?
No. You must cancel from the MasterClass website in a web browser. The mobile app does not have a cancel option.
๏ผ โ Will I get a refund for the months I don't use?
No. MasterClass does not give partial refunds. After the 30-day guarantee window, you keep access until the end of your annual term but are not refunded for unused time.
๏ผ โ I'm within 30 days โ how do I get my money back?
Log in to your account and start a chat with the Support Team to request a refund under the 30-Day Satisfaction Guarantee. This applies only to first-time purchases made on masterclass.com.
What to use instead of MasterClass
Cancelling usually means you still need the thing. These are the alternatives worth looking at โ with the honest downside of each.
Skillshare
From about $14/mo billed annually, or roughly $32 month-to-monthBest for: Hands-on creative skills you practise rather than watch
- Project-based classes with a monthly option, so you are never locked into a year up front the way MasterClass does.
- Instructors are working professionals rather than household names, and class quality swings a lot between them.
Domestika
Usually $10-$30 per course, owned foreverBest for: Anyone who only ever wanted two or three specific courses
- You buy individual courses outright โ no renewal date, no auto-charge, nothing to cancel a year later.
- List prices are almost meaningless because of constant sales, and many courses are subtitled from Spanish, which some people find harder to follow.
Coursera Plus
From about $59/mo or $399/yrBest for: People who wanted credentials, not celebrity storytelling
- University and employer-backed courses with certificates that actually go on a CV, and most individual courses can be audited free.
- Also billed annually if you take the cheaper plan, and the workload is real coursework โ a much bigger commitment than a 20-minute MasterClass lesson.
Your library card (Kanopy, Hoopla, Libby)
Free with a library cardBest for: Anyone who watched MasterClass mostly for the inspiration
- Kanopy and Hoopla carry The Great Courses and a deep documentary catalogue โ the closest free match to how most people actually used MasterClass.
- Monthly borrowing credits, clunky apps, and no polished single-instructor series from famous names.
Some links are affiliate links โ we may earn a commission at no extra cost to you. It never changes which alternatives we list or what we say about them.
Full MasterClass alternatives guide โ
Sources & official policy links
This guide is independently written and not affiliated with MasterClass. Cancellation terms can change at any time โ always confirm the current policy on the official website before cancelling.