How to Cancel MasterClass (2026)
Quick answer
MasterClass memberships are billed annually and renew automatically. Cancel your renewal from the MasterClass website in a web browser (you cannot cancel from the mobile app) — you keep access for the rest of your current billing period. If you are within your first 30 days, you may qualify for a refund under the 30-Day Satisfaction Guarantee; chat with Support from your account to request it.
Ways to cancel MasterClass at a glance
| Method | Available? | Notes |
|---|---|---|
| Online (MasterClass website) | ✓ Yes | 4 steps |
| Live chat with Support (for refund requests) | ✓ Yes | 2 steps |
How to cancel MasterClass, step by step
Online (MasterClass website)
- 1Sign in on a web browserGo to masterclass.com and log in. You must use a web browser — MasterClass does not let you cancel from inside the mobile app.
- 2Open your Account / SettingsClick your profile and open Account settings to find your membership and billing details.
- 3Cancel your subscription renewalSelect the option to cancel renewal / turn off auto-renew and follow the prompts to confirm.
- 4Check for the confirmation emailOnce cancelled you will receive a confirmation email, and your membership stays active until the end of the current billing period.
Live chat with Support (for refund requests)
- 1Log in and open Support chatIf you purchased within the last 30 days and want a refund, log in to your account and chat with the Support Team to check eligibility under the 30-Day Satisfaction Guarantee.
- 2Request the refundAsk Support to process the refund. Once approved, it typically takes 5-10 business days to appear, depending on your payment provider.
⏰ Deadline
Cancel renewal before your annual billing date to avoid the next year's charge. For a refund, request it within 30 days of your first purchase.
💵 Fees
No cancellation fee. MasterClass does not offer partial refunds for unused time after the guarantee window.
↩️ Refunds
MasterClass offers a 30-Day Satisfaction Guarantee on first-time memberships purchased directly on masterclass.com — request a refund via Support chat within 30 days of purchase. Annual renewal charges are not eligible, and there are no partial refunds. If you cancel after the 30-day window, you keep access for the rest of your annual term but receive no money back. Purchases made through the Apple App Store or Google Play are refunded by that store, not MasterClass.
MasterClass cancellation — FAQ
Can I cancel MasterClass from the mobile app?
No. You must cancel from the MasterClass website in a web browser. The mobile app does not have a cancel option.
Will I get a refund for the months I don't use?
No. MasterClass does not give partial refunds. After the 30-day guarantee window, you keep access until the end of your annual term but are not refunded for unused time.
I'm within 30 days — how do I get my money back?
Log in to your account and start a chat with the Support Team to request a refund under the 30-Day Satisfaction Guarantee. This applies only to first-time purchases made on masterclass.com.
Sources
This guide is independently written and not affiliated with MasterClass. Cancellation terms can change at any time — always confirm the current policy on the official website before cancelling.