How to Cancel Dollar Shave Club (2026)
Quick answer
Cancel Dollar Shave Club online: sign in, go to Account Settings → your Subscriptions, and select 'Cancel Subscription' (or 'Cancel Membership') and confirm. Critical timing: cancel at least 1 day before your order date — if you cancel on the day a box is being packed or shipped, you're still charged for that box and the cancellation only applies to the next one. There's no refund on boxes already processed.
Ways to cancel Dollar Shave Club at a glance
| Method | Available? | Notes |
|---|---|---|
| Online (web browser) | ✓ Yes | 3 steps |
| By phone | ✓ Yes | 1 step |
| By email | ✓ Yes | 1 step |
How to cancel Dollar Shave Club, step by step
Online (web browser)
- 1Log in at dollarshaveclub.comSign in to your account and open 'Account Settings'.
- 2Open Subscriptions / MembershipGo to your Subscriptions page and find the subscription you want to stop.
- 3Cancel and confirmClick 'Cancel Subscription' (or 'Cancel Membership'), then confirm. Decline any retention offers to finish.
By phone
- 1Call (866) 223-2780If you can't cancel online, call Dollar Shave Club support and ask to cancel your membership.
By email
- 1Email customer serviceContact support through the Help Center and request cancellation if online and phone don't work for you.
⏰ Deadline
Cancel at least 1 day before your scheduled order date. Cancelling on the day your box is packed/shipped still charges you for that box — the cancellation applies to the following shipment.
💵 Fees
No cancellation fee.
↩️ Refunds
Dollar Shave Club does not refund boxes that have already been processed. Cancel before your order date to avoid the next charge entirely.
Dollar Shave Club cancellation — FAQ
Can I cancel Dollar Shave Club online?
Yes — sign in, open Account Settings → Subscriptions, and select 'Cancel Subscription'. You can also call (866) 223-2780.
What's the deadline to cancel before my next box?
Cancel at least 1 day before your order date. If you wait until the box is being packed or shipped, you're charged for it and only the next box is cancelled.
Will I get a refund for a box that already shipped?
No. Boxes already processed are non-refundable, so cancel ahead of your order date to avoid the charge.
Sources
This guide is independently written and not affiliated with Dollar Shave Club. Cancellation terms can change at any time — always confirm the current policy on the official website before cancelling.