How to Cancel Stitch Fix (2026)
Quick answer
Stitch Fix has no fixed 'subscription' — you stop automatic Fixes online: sign in, go to Account Settings, and turn off your Fix frequency (Manage Fix Frequency / Disable Automatic Fixes). Your account stays open so you can shop Freestyle or schedule on-demand Fixes anytime. There's no fee to stop. The $20 styling fee on a Fix is credited toward anything you keep, but is non-refundable if you keep nothing. Annual Style Pass is non-refundable.
Ways to cancel Stitch Fix at a glance
| Method | Available? | Notes |
|---|---|---|
| Online (web browser) | ✓ Yes | 3 steps |
| Mobile app | ✓ Yes | 2 steps |
| Chat / message support | ✓ Yes | 1 step |
How to cancel Stitch Fix, step by step
Online (web browser)
- 1Sign in at stitchfix.comLog in and click your profile icon in the top-right corner, then choose 'Account Settings'.
- 2Turn off automatic FixesSelect 'Manage Fix Frequency' (or 'Disable Automatic Fixes') and set your frequency to none. This stops recurring scheduled Fixes.
- 3Cancel a Style Pass (if you have one)If you have an Annual Style Pass, choose 'Pause' or 'Cancel Style Pass' on the membership page. Note it is non-refundable.
Mobile app
- 1Open Profile → Account SettingsThe same Fix-frequency controls are in the iOS/Android app under your profile.
- 2Disable automatic FixesSet your Fix frequency to off to stop scheduled shipments.
Chat / message support
- 1Contact Stitch Fix supportUse chat (7am–10pm CT), message via the iOS app (Profile → Support → Message us), or email hello@stitchfix.com to ask them to stop automatic Fixes.
⏰ Deadline
Cancel or skip a scheduled Fix before it's checked out. If a Fix has already shipped, you can't stop it — but you can return everything within the included return window (typically 3 days after delivery).
💵 Fees
No cancellation fee. The $20 styling fee per Fix is credited toward any item you keep; if you keep nothing, it is non-refundable.
↩️ Refunds
Stopping automatic Fixes is free. For a shipped Fix, you only pay for items you keep — return the rest within the return window for a refund. The styling fee and Annual Style Pass are non-refundable.
Stitch Fix cancellation — FAQ
Does Stitch Fix have a subscription I need to cancel?
Not exactly. You simply turn off your automatic Fix frequency in Account Settings. Your account stays active so you can shop or schedule Fixes on demand later.
Will I be charged after I stop automatic Fixes?
No recurring charge. You're only billed when you actually receive a Fix, and only for items you keep (minus the $20 styling fee credit).
Can I get a refund on my Style Pass?
No. The Annual Style Pass is non-refundable, though you can pause or cancel future renewal. You keep the included benefits until it expires.
Sources
This guide is independently written and not affiliated with Stitch Fix. Cancellation terms can change at any time — always confirm the current policy on the official website before cancelling.