How to Cancel PlayStation Plus (2026)
Quick answer
Cancel PlayStation Plus from your account: on the web or console, go to Subscriptions → PlayStation Plus → turn off auto-renew (or cancel). You keep access until the end of the paid period. If you cancel within 14 days of purchase and haven't used it, Sony may give a refund.
How to cancel PlayStation Plus, step by step
Online (web account)
- 1Sign in at playstation.comOpen your account and go to 'Subscriptions'.
- 2Select PlayStation PlusFind PS Plus in your subscriptions list.
- 3Turn off auto-renew / CancelDisable automatic renewal (or cancel the subscription) and confirm.
On a PlayStation console
- 1Settings → Users and Accounts → AccountGo to 'Payment and Subscriptions' → 'Subscriptions', select PlayStation Plus, and turn off auto-renew or cancel.
⏰ Deadline
Turn off auto-renew before your renewal date. You keep access until the end of the current paid period.
💵 Fees
No cancellation fee.
↩️ Refunds
You can request a refund within 14 days of the initial transaction date, even if you have already started using the subscription — but the refund may be reduced pro-rata to reflect the time you used the service (this can appear as a full refund to your wallet followed by a debit for the period used). For free trials, the 14-day window starts when the order is accepted and includes the trial period. After 14 days, turning off auto-renewal stops future payments but does not refund amounts already paid. Refund requests are made by contacting PlayStation Support.
Retention traps to expect
- Turning off auto-renew does not refund you — it only stops the next charge, and games included with the plan lock the moment the paid term ends.
- On a free trial the 14-day refund window starts when the order is accepted and includes the trial, so waiting until the trial nearly ends can blow the refund deadline.
- A refund taken after you've used the service may be reduced pro-rata, which can appear as a full wallet refund followed by a surprise debit for the period used.
The bottom line on cancelling PlayStation Plus
PlayStation Plus is straightforward: turn off auto-renew under Subscriptions on the web or on your console, and you keep every benefit until the paid period ends. The trap is assuming that stopping auto-renew refunds you — it only stops the next charge, and included games lock once the term ends.
For a refund, act within 14 days of the initial transaction — you can still get one after using it, though Sony may reduce it pro-rata and you must contact PlayStation Support. On a free trial that window starts when the order is accepted and includes the trial, so do not wait.
Ways to cancel PlayStation Plus at a glance
| Method | Available? | Notes |
|---|---|---|
| Online (web account) | ✓ Yes | 3 steps |
| On a PlayStation console | ✓ Yes | 1 step |
Cancelling PlayStation Plus vs Xbox Game Pass
How the cancellation experience stacks up against similar services.
| PlayStation Plus | Xbox Game Pass | |
|---|---|---|
| Cancel online? | ✅ Yes | ✅ Yes |
| Ease of cancelling | 5 / 5 | 5 / 5 |
| Refund fairness | 4 / 5 | 3 / 5 |
| No dark patterns | 4 / 5 | 5 / 5 |
PlayStation Plus cancellation — FAQ
＋ − How do I stop PlayStation Plus from renewing?
Turn off auto-renew in your account's Subscriptions settings, on the web or on your console. You keep access until the period ends.
＋ − Can I get a refund for PlayStation Plus?
You can request a refund within 14 days of the initial transaction date, even after you start using it, but the amount may be reduced pro-rata for the time you used the service. After 14 days there is no refund for payments already made. Refunds are requested through PlayStation Support.
＋ − Does turning off auto-renew cancel PS Plus right away?
No. Turning off auto-renew stops the next payment but you keep your PlayStation Plus benefits until the end of the period you already paid for.
＋ − Will I lose access to my games after cancelling PS Plus?
Monthly/catalog games included with PS Plus become unavailable, and online multiplayer requires an active subscription. Games you bought outright stay.
Sources & official policy links
This guide is independently written and not affiliated with PlayStation Plus. Cancellation terms can change at any time — always confirm the current policy on the official website before cancelling.