CancelCompass
Security

How to Cancel Avast (2026)

โœ“ Can cancel onlineUpdated 2026-07-12

Quick answer

Avast subscriptions renew automatically. To stop future charges, sign in to your Avast Account, open Manage subscriptions, and click Unsubscribe to turn off automatic renewal โ€” your protection stays active until the end of your current paid term. Canceling renewal does NOT give you money back. Avast offers a 30-day money-back guarantee, so if you want a refund, you must request one from Avast Customer Support within 30 days of the payment.

How to cancel Avast, step by step

Online (Avast Account)

  1. 1Sign in to your Avast AccountGo to account.avast.com (or id.avast.com/sign-in) and sign in with the email used for your subscription.
  2. 2Open Manage subscriptionsOn the 'My subscriptions' tile, click 'Manage subscriptions' to see the subscriptions on your account.
  3. 3Click UnsubscribeUnder the subscription you want to stop, click 'Unsubscribe' to turn off automatic renewal so you are not charged for the next term.
  4. 4Follow the on-screen steps to confirmComplete the on-screen instructions to confirm. Your protection stays active until the end of the term you already paid for โ€” turning off renewal alone does not refund anything.

Avast Customer Support (required for refunds)

  1. 1Understand: canceling renewal โ‰  refundWhen you cancel the renewal of an Avast subscription, no refund applies automatically. To get money back you must specifically request a refund within the guarantee window.
  2. 2Request a refund within 30 daysContact Avast Customer Support through support.avast.com and request a refund under the 30-day money-back guarantee. Card/PayPal refunds take up to 7 business days; other methods up to 14 business days.

Google Play / App Store (mobile purchases)

  1. 1Cancel through the store you bought fromIf a store (not Avast) processed your purchase, cancel via Google Play (Play Store > Payments and subscriptions > Subscriptions > Cancel) or the Apple App Store (Settings > your name > Subscriptions). Those stores manage billing and refunds under their own rules.

โฐ Deadline

Turn off automatic renewal before your next billing date to avoid being charged. Avast processes renewals ahead of the expiry date, so don't wait until the last day: for annual subscriptions cancel up to about 35 days before renewal, for monthly subscriptions at least 1 day before, and for free trials by the final day of the trial. You can find your exact next billing date in your renewal reminder email or in your Avast Account under 'My subscriptions'. For a refund, request it within 30 days of the payment.

๐Ÿ’ต Fees

No cancellation fee. Turning off auto-renewal simply stops the next charge.

โ†ฉ๏ธ Refunds

Avast offers a 30-day money-back guarantee. If you are not satisfied, contact Avast Customer Support within 30 days of payment to request a full refund โ€” this applies to subscriptions bought from the Avast website, the Avast app on Windows or Mac, or Google Play. Canceling renewal by itself does not trigger a refund; you must request it. Refunds take up to 7 business days for credit/debit card or PayPal payments, and up to 14 business days for other payment methods.

Retention traps to expect

  • Avast bills ahead of the expiry date, so cancel annual plans up to about 35 days before renewal (monthly at least a day before) โ€” wait too long and the next charge still goes through.
  • Turning off auto-renewal never refunds you; to get money back you have to separately contact Customer Support and request it within 30 days of payment.
  • If a store (Google Play or the App Store) processed your purchase, unsubscribing on Avast's site won't stop it โ€” you have to cancel in that store.

The bottom line on cancelling Avast

Avast is easy to unsubscribe but easy to mistime. You turn off auto-renewal in your Avast Account under Manage subscriptions, and protection runs to the end of the paid term. The trap is that Avast bills ahead of expiry โ€” cancel annual plans up to about 35 days before renewal, monthly at least a day before, or the next charge still goes through.

Also, unsubscribing never refunds you. For money back, contact Avast Customer Support within 30 days of payment and specifically request it under the money-back guarantee. If you bought through Google Play or the App Store, cancel and claim any refund there instead.

Ways to cancel Avast at a glance

MethodAvailable?Notes
Online (Avast Account)โœ“ Yes4 steps
Avast Customer Support (required for refunds)โœ“ Yes2 steps
Google Play / App Store (mobile purchases)โœ“ Yes1 step

Cancelling Avast vs McAfee vs Norton 360

How the cancellation experience stacks up against similar services.

AvastMcAfeeNorton 360
Cancel online?โœ… Yesโœ… Yesโœ… Yes
Ease of cancelling4 / 53 / 54 / 5
Refund fairness3 / 54 / 54 / 5
No dark patterns3 / 52 / 53 / 5

Avast cancellation โ€” FAQ

๏ผ‹ Does unsubscribing cancel my protection immediately?

No. Your Avast protection stays active until the end of the term you already paid for. After that, it simply won't renew.

๏ผ‹ I turned off auto-renewal โ€” why didn't I get a refund?

Canceling the renewal only stops future charges; it does not refund a charge you already paid. To get money back, contact Avast Customer Support and request a refund within the 30-day money-back guarantee window.

๏ผ‹ How early should I cancel before renewal?

Don't wait until the last day. Avast bills ahead of expiry, so cancel annual plans up to about 35 days before renewal, monthly plans at least a day before, and free trials by the final day of the trial.

๏ผ‹ I bought Avast through Google Play or the App Store โ€” where do I cancel?

Cancel and request refunds through that store (Google Play > Subscriptions, or App Store > Settings > your name > Subscriptions). Store purchases are billed and refunded by Google or Apple, not Avast.

What to use instead of Avast

Cancelling usually means you still need the thing. These are the alternatives worth looking at โ€” with the honest downside of each.

Microsoft Defender (built into Windows)

Free โ€” already included in Windows

Best for: Anyone who mostly browses and shops on one Windows PC and is tired of tracking renewal dates

  • No subscription, no renewal date to miss, and it scores close to the paid suites in independent lab tests.
  • No cross-platform coverage for phones or Macs, and none of the extras (VPN, password manager, ID monitoring) you may have been paying Avast for.

Bitdefender Antivirus Plus

From about $30/year (first-year intro pricing)

Best for: People who still want a paid suite but with fewer upsell popups

  • Consistently top-tier detection scores with a much lighter nag/upsell habit than Avast.
  • Like Avast, the price jumps sharply at renewal โ€” set a calendar reminder or you'll repeat the same problem.

Malwarebytes Premium

From about $45/year

Best for: Anyone burned by Avast's 30-day refund window who wants more room to change their mind

  • A 60-day money-back guarantee โ€” double Avast's window โ€” and cancelling auto-renewal is a single toggle in your account.
  • Thinner on bundled extras like firewall and tune-up tools, and the refund still needs a separate support ticket.

ESET HOME Security Essentials

From about $40/year

Best for: Older or lower-spec PCs that Avast slowed down

  • Very light on system resources and notably quiet โ€” no constant in-product advertising.
  • The interface assumes a slightly more technical user, and there are fewer consumer add-ons in the box.

Some links are affiliate links โ€” we may earn a commission at no extra cost to you. It never changes which alternatives we list or what we say about them.

Full Avast alternatives guide โ†’

Sources & official policy links

This guide is independently written and not affiliated with Avast. Cancellation terms can change at any time โ€” always confirm the current policy on the official website before cancelling.