How to Cancel WeightWatchers (WW) (2026)
Quick answer
Cancel WeightWatchers online at weightwatchers.com/us/cancellation (profile → Settings → Account/Subscription → Cancel Membership), via the 24/7 chat, or by phone at 1-800-651-6000. Cancellation takes effect at the end of your billing month, so cancel at least 3 days before your renewal (their system is slow). If you joined through Apple or Google, you must cancel in that store.
Ways to cancel WeightWatchers (WW) at a glance
| Method | Available? | Notes |
|---|---|---|
| Online (web browser) | ✓ Yes | 3 steps |
| Live chat (24/7) | ✓ Yes | 1 step |
| By phone | ✓ Yes | 1 step |
| Billed through Apple / Google | ✓ Yes | 1 step |
How to cancel WeightWatchers (WW), step by step
Online (web browser)
- 1Go to weightwatchers.com/us/cancellationLog in with your WW email and password.
- 2Open Settings → Account/SubscriptionClick the profile icon, then find your account or subscription details.
- 3Cancel MembershipSelect 'Cancel Membership' and follow the prompts to confirm.
Live chat (24/7)
- 1Use the chat bubble on the WW websiteClick the chat bubble, say you want to cancel, and an agent will help.
By phone
- 1Call 1-800-651-6000Agents are available Mon–Fri, 9 a.m.–5 p.m. ET.
Billed through Apple / Google
- 1Cancel in the storeIf you joined via the App Store or Google Play, cancel in that store's subscription settings — WW can't cancel it for you.
⏰ Deadline
Cancel at least 3 days before your renewal date (the system can be slow). Cancellation takes effect at the end of your current billing month.
💵 Fees
No cancellation fee.
↩️ Refunds
WW generally does not refund the current billing month, but you keep full access through the end of that month.
WeightWatchers (WW) cancellation — FAQ
Why can't I cancel WeightWatchers in the app?
If you joined through Apple or Google, billing is handled by that store, so you must cancel there rather than in WW.
How early should I cancel WW before renewal?
At least 3 days before your renewal date. Their system can be slow to process, and cancellation takes effect at the end of the billing month.
Will I lose access immediately after cancelling?
No. You keep full access through the end of your current billing month.
Sources
This guide is independently written and not affiliated with WeightWatchers (WW). Cancellation terms can change at any time — always confirm the current policy on the official website before cancelling.