How to Cancel Peloton (2026)
Quick answer
How you cancel Peloton depends on which membership you have. The All-Access Membership (for owners of a Peloton Bike, Tread, Row, or Guide) is canceled online through your Peloton account by the primary account holder. A Peloton App Membership (App One / App+) is canceled wherever you signed up — on the Peloton website if you subscribed directly, or through the Apple App Store / Google Play if you subscribed in the app. Canceling on the wrong platform won't stop the charge.
Ways to cancel Peloton at a glance
| Method | Available? | Notes |
|---|---|---|
| All-Access Membership (web browser) | ✓ Yes | 3 steps |
| App Membership purchased on Peloton's website | ✓ Yes | 3 steps |
| App Membership purchased via Apple App Store | ✓ Yes | 2 steps |
| App Membership purchased via Google Play | ✓ Yes | 2 steps |
How to cancel Peloton, step by step
All-Access Membership (web browser)
- 1Log in as the primary account holderGo to onepeloton.com and sign in. Only the primary account holder can cancel an All-Access Membership — secondary profiles added to the membership cannot cancel it.
- 2Open your Membership settingsClick your profile, then go to Account → Subscriptions / Membership to see your active All-Access Membership.
- 3Cancel the membershipSelect your All-Access Membership and choose Cancel Membership, then follow the prompts to confirm. Canceling ends recurring billing; you keep access until the end of the current paid period.
App Membership purchased on Peloton's website
- 1Confirm where you subscribedOnly use this path if you bought the App Membership (App One or App+) directly on onepeloton.com — not through Apple or Google. If you subscribed in the iOS or Android app, use the App Store / Google Play steps instead.
- 2Sign in and open SubscriptionsLog in at onepeloton.com, then go to Account → Subscriptions / Membership.
- 3Cancel the App MembershipSelect your App Membership and choose Cancel, then confirm. You keep access until the end of the current billing period.
App Membership purchased via Apple App Store
- 1Open Apple subscription settingsOn your iPhone/iPad, open Settings, tap your name at the top, then tap Subscriptions. (Canceling inside the Peloton app or on Peloton's website will NOT stop an Apple charge.)
- 2Cancel PelotonTap Peloton in the list, then tap Cancel Subscription and confirm. Access continues until the end of the current paid period.
App Membership purchased via Google Play
- 1Open Google Play subscriptionsOn your Android device, open the Google Play app, tap your profile icon, then go to Payments & subscriptions → Subscriptions.
- 2Cancel PelotonSelect Peloton, tap Cancel subscription, and follow the prompts. Access continues until the end of the current paid period.
⏰ Deadline
There's no fixed monthly skip deadline, but billing renews on a recurring cycle. Cancel before your next renewal date to avoid being charged for another period. App Store / Google Play subscriptions generally need to be canceled at least 24 hours before renewal.
💵 Fees
No cancellation fee for memberships. (Note: financing or accessory purchases on Peloton hardware are separate and not affected by canceling a membership.)
↩️ Refunds
Peloton memberships are generally not prorated or refunded for the remaining period — when you cancel you keep access until the end of the current billing cycle, then it stops. App Store and Google Play purchases follow Apple's and Google's refund policies, which you'd request through those platforms.
Peloton cancellation — FAQ
I canceled on Peloton's website but I'm still being charged — why?
You most likely subscribed to the App Membership through the Apple App Store or Google Play. Those subscriptions can only be canceled in Apple's or Google's subscription settings; canceling on Peloton's site does not stop them.
Can a secondary profile cancel the All-Access Membership?
No. Only the primary account holder can cancel an All-Access Membership. Secondary profiles can use the membership but cannot change or cancel billing.
What's the difference between All-Access and App Membership?
All-Access is the membership tied to Peloton hardware (Bike, Tread, Row, Guide) and is canceled in your Peloton account. The App Membership (App One / App+) works on your phone or tablet without hardware and is canceled wherever you bought it — Peloton's website, the Apple App Store, or Google Play.
Sources
This guide is independently written and not affiliated with Peloton. Cancellation terms can change at any time — always confirm the current policy on the official website before cancelling.