How to Cancel Rocket Money (2026)
Quick answer
Rocket Money (formerly Truebill) lets you cancel Premium from the app or website: open Settings (⚙️) → Premium Membership → Manage Membership, slide the price to $0/month, then tap 'Cancel Subscription' and follow the prompts. Cancellation takes effect at the end of your billing cycle — you keep Premium features until then. Cancelling Premium does not delete your account, and any active Bill Negotiations stay in place.
How to cancel Rocket Money, step by step
Mobile app
- 1Open Settings (⚙️)Tap the Settings gear at the top left of the app.
- 2Premium Membership → Manage MembershipSelect Premium Membership, then tap 'Manage Membership'.
- 3Slide to $0 and cancelMove the price slider to $0/month, then tap 'Cancel Subscription' and follow the prompts to confirm.
Website
- 1Open Settings (⚙️)Sign in and click the Settings gear on the left side.
- 2Premium Membership → ManageSelect Premium Membership, then click 'Manage' in the upper-right corner.
- 3Slide to $0 and cancelMove the slider to $0/month, then select 'Cancel Subscription' and complete the prompts.
By email
- 1Email support@rocketmoney.comIf you can't cancel in-app, email Rocket Money support to request Premium cancellation.
⏰ Deadline
Cancel before your renewal date. Cancellation takes effect at the end of the current billing cycle, and you keep Premium features until then.
💵 Fees
No cancellation fee.
↩️ Refunds
Rocket Money Premium is billed in advance and the current term is generally not refunded; you keep Premium access until the cycle ends. If you subscribed via the App Store or Google Play, cancel through that store instead — Rocket Money can't refund store-billed subscriptions.
Retention traps to expect
- You must drag the 'pay what you think is fair' slider all the way down to $0 before the Cancel Subscription button does anything — a deliberate extra step.
- The flow nudges you to lower your fee instead of cancelling, keeping you on a cheaper Premium plan rather than letting go.
- If you subscribed through the App Store or Google Play, the in-app cancel option isn't there and Rocket Money can't stop or refund those store-billed charges.
The bottom line on cancelling Rocket Money
Rocket Money is one of the easier ones to cancel yourself, but the flow is deliberately sticky: you have to drag the 'pay what you think is fair' slider down to $0 before the Cancel Subscription button does anything. The real trap is expecting a refund — the current term is billed in advance and generally is not refunded, so you just keep Premium until the cycle ends.
Time your cancellation for just before the renewal date to get full value, and if the app has no cancel option, it means you signed up through the App Store or Google Play — cancel in that store instead, since Rocket Money cannot stop or refund a store-billed plan.
Ways to cancel Rocket Money at a glance
| Method | Available? | Notes |
|---|---|---|
| Mobile app | ✓ Yes | 3 steps |
| Website | ✓ Yes | 3 steps |
| By email | ✓ Yes | 1 step |
Cancelling Rocket Money vs Experian (CreditWorks)
How the cancellation experience stacks up against similar services.
| Rocket Money | Experian (CreditWorks) | |
|---|---|---|
| Cancel online? | ✅ Yes | ✅ Yes |
| Ease of cancelling | 4 / 5 | 3 / 5 |
| Refund fairness | 3 / 5 | 3 / 5 |
| No dark patterns | 3 / 5 | 2 / 5 |
Rocket Money cancellation — FAQ
＋ − Is Rocket Money the same as Truebill?
Yes — Truebill rebranded to Rocket Money. The cancellation steps are the same: Settings → Premium Membership → Manage → Cancel Subscription.
＋ − Does cancelling Premium delete my Rocket Money account?
No. Cancelling Premium keeps your account active and any active Bill Negotiations remain in place. You simply lose paid Premium features at the end of the cycle.
＋ − Can I lower my fee instead of fully cancelling?
Yes. Rocket Money uses a 'pay what you think is fair' slider. Under Settings → Premium Membership → Manage Membership (Change Monthly Fee), you can slide the price down to a lower amount and tap Update Subscription instead of dropping all the way to $0.
＋ − Why can't I cancel inside the Rocket Money app?
If you subscribed through the Apple App Store or Google Play, you must cancel in that store's subscription settings — Rocket Money can't cancel or refund a store-managed subscription for you.
Sources & official policy links
This guide is independently written and not affiliated with Rocket Money. Cancellation terms can change at any time — always confirm the current policy on the official website before cancelling.