CancelCompass
Radio & Music

How to Cancel SiriusXM (2026)

✓ Can cancel onlineUpdated 2026-06-17

Quick answer

SiriusXM is known for being hard to cancel. You can try the online chat or app, but calling 1-866-635-2349 is the most reliable method. Expect a 20–45 minute retention call. Be firm: say "I want to cancel today, my decision is final, and I'm not interested in any offers." If you prepaid, ask for a prorated refund of unused time.

Ways to cancel SiriusXM at a glance

MethodAvailable?Notes
By phone (most reliable)✓ Yes3 steps
Online chat✓ Yes2 steps

How to cancel SiriusXM, step by step

By phone (most reliable)

  1. 1Call 1-866-635-2349Lines are typically open 8am–8pm ET, every day.
  2. 2State your cancellation firmlySay: "I want to cancel my subscription effective today. My decision is final and I'm not interested in any offers." Repeat it if the agent pushes deals.
  3. 3Get a confirmation numberAsk for a cancellation confirmation number and an email confirming the account is closed.

Online chat

  1. 1Log in at siriusxm.comGo to Help → Chat and type "cancel my subscription".
  2. 2Push through retention offersChat success is mixed — if it stalls, switch to the phone method.

⏰ Deadline

Cancel before your renewal date to avoid the next charge. Coverage usually continues until the end of the paid period.

💵 Fees

No cancellation fee.

↩️ Refunds

If you prepaid for a term, you can usually request a prorated refund for the unused portion — ask the agent specifically.

SiriusXM cancellation — FAQ

Why is SiriusXM so hard to cancel?

SiriusXM uses a trained retention team that makes several offers before cancelling. Staying firm and repeating your request is the fastest way through.

Can I cancel SiriusXM online without calling?

After FTC pressure SiriusXM added online chat cancellation, and the app sometimes works, but results are inconsistent. Phone remains the most reliable.

Will I get a refund from SiriusXM?

If you prepaid, you can usually get a prorated refund for unused time. Monthly plans simply stop at the end of the period.

Sources

This guide is independently written and not affiliated with SiriusXM. Cancellation terms can change at any time — always confirm the current policy on the official website before cancelling.

Other cancellation guides