How to Cancel Squarespace (2026)
Quick answer
You cancel a Squarespace website subscription online from the Billing panel: open Subscriptions, click your plan, and choose 'Cancel subscription'. Annual website plans get a full automatic refund only if you cancel within 14 days of the first payment — after that there are no refunds, and monthly plans and renewal payments are never refundable. Monthly plans stay live until the end of the billing cycle; annual plans cancel right away unless you choose to keep access through the cycle.
Ways to cancel Squarespace at a glance
| Method | Available? | Notes |
|---|---|---|
| Online (Billing panel) | ✓ Yes | 4 steps |
How to cancel Squarespace, step by step
Online (Billing panel)
- 1Log in and open BillingSign in at squarespace.com, open your site, and go to the Billing panel (Settings → Billing).
- 2Select your subscriptionUnder 'Subscriptions', click the website subscription or plan you want to cancel.
- 3Click Cancel subscriptionChoose 'Cancel subscription', then review the cancellation details and your refund option (if you are still within an eligible window).
- 4Give a reason and confirmSelect a cancellation reason from the dropdown, review any other active subscriptions attached to the site, then click 'Cancel subscription' again to confirm.
⏰ Deadline
To get a refund on an annual website plan, cancel within 14 days of your first payment. After 14 days no refund is available for any plan.
💵 Fees
No cancellation fee. If you cancel an annual plan within 14 days and had claimed the free domain offer, your refund is reduced by the non-refundable domain registration fee.
↩️ Refunds
Full refunds are issued automatically only for annual website subscriptions cancelled within 14 days of the first payment, and refunds take roughly 3–10 business days. Squarespace gives no refunds after 14 days, none for monthly subscriptions, and none for renewal payments. Refunds for an annual plan come back minus any non-refundable domain registration fee. You can also submit a refund request form, which Squarespace reviews case by case (typically responding within two business days).
Squarespace cancellation — FAQ
Can I get a refund on a monthly plan?
No. Monthly subscriptions are not eligible for refunds. Your site simply stays active until the end of the current billing cycle, then cancels.
I'm on an annual plan — how do I get my money back?
Cancel within 14 days of your first payment and the refund is issued automatically. After 14 days, annual plans are non-refundable. If you used the free domain offer, the domain registration fee is deducted.
Does my site go offline the moment I cancel?
Annual plans cancel immediately unless you choose to keep access until the billing cycle ends. Monthly plans stay live through the end of the current cycle.
Sources
This guide is independently written and not affiliated with Squarespace. Cancellation terms can change at any time — always confirm the current policy on the official website before cancelling.