How to Cancel Squarespace (2026)
Quick answer
You cancel a Squarespace website subscription online from the Billing panel: open Subscriptions, click your plan, and choose 'Cancel subscription'. Annual website plans get a full automatic refund only if you cancel within 14 days of the first payment โ after that there are no refunds, and monthly plans and renewal payments are never refundable. Monthly plans stay live until the end of the billing cycle; annual plans cancel right away unless you choose to keep access through the cycle.
How to cancel Squarespace, step by step
Online (Billing panel)
- 1Log in and open BillingSign in at squarespace.com, open your site, and go to the Billing panel (Settings โ Billing).
- 2Select your subscriptionUnder 'Subscriptions', click the website subscription or plan you want to cancel.
- 3Click Cancel subscriptionChoose 'Cancel subscription', then review the cancellation details and your refund option (if you are still within an eligible window).
- 4Give a reason and confirmSelect a cancellation reason from the dropdown, review any other active subscriptions attached to the site, then click 'Cancel subscription' again to confirm.
โฐ Deadline
To get a refund on an annual website plan, cancel within 14 days of your first payment. After 14 days no refund is available for any plan.
๐ต Fees
No cancellation fee. If you cancel an annual plan within 14 days and had claimed the free domain offer, your refund is reduced by the non-refundable domain registration fee.
โฉ๏ธ Refunds
Full refunds are issued automatically only for annual website subscriptions cancelled within 14 days of the first payment, and refunds take roughly 3โ10 business days. Squarespace gives no refunds after 14 days, none for monthly subscriptions, and none for renewal payments. Refunds for an annual plan come back minus any non-refundable domain registration fee. You can also submit a refund request form, which Squarespace reviews case by case (typically responding within two business days).
Retention traps to expect
- A full refund is automatic only on an annual plan cancelled within 14 days of the first payment โ monthly plans and all renewal payments are never refundable.
- If you claimed the free-domain offer, the non-refundable domain registration fee is quietly deducted from your refund.
- Annual plans cancel immediately unless you specifically choose to keep access through the cycle, so confirming too quickly can throw away paid time.
The bottom line on cancelling Squarespace
Squarespace is refreshingly self-service โ you cancel entirely from the Billing panel, no phone call required. The catch is refunds: a full refund is issued automatically only on an annual website plan cancelled within 14 days of your first payment. After that nothing is refundable, and monthly plans and every renewal payment are never refundable.
So on an annual plan decide fast: cancel inside the 14-day window, and note a claimed free-domain fee is deducted from the refund. Monthly plans stay live until the cycle ends; annual plans cancel immediately unless you choose to keep access through the cycle.
Ways to cancel Squarespace at a glance
| Method | Available? | Notes |
|---|---|---|
| Online (Billing panel) | โ Yes | 4 steps |
Cancelling Squarespace vs Shopify
How the cancellation experience stacks up against similar services.
| Squarespace | Shopify | |
|---|---|---|
| Cancel online? | โ Yes | โ Yes |
| Ease of cancelling | 5 / 5 | 4 / 5 |
| Refund fairness | 3 / 5 | 1 / 5 |
| No dark patterns | 4 / 5 | 2 / 5 |
Squarespace cancellation โ FAQ
๏ผ โ Can I get a refund on a monthly plan?
No. Monthly subscriptions are not eligible for refunds. Your site simply stays active until the end of the current billing cycle, then cancels.
๏ผ โ I'm on an annual plan โ how do I get my money back?
Cancel within 14 days of your first payment and the refund is issued automatically. After 14 days, annual plans are non-refundable. If you used the free domain offer, the domain registration fee is deducted.
๏ผ โ Does my site go offline the moment I cancel?
Annual plans cancel immediately unless you choose to keep access until the billing cycle ends. Monthly plans stay live through the end of the current cycle.
What to use instead of Squarespace
Cancelling usually means you still need the thing. These are the alternatives worth looking at โ with the honest downside of each.
Carrd
Free for basic sites; Pro from about $19/yearBest for: A single-page portfolio, link page, or 'coming soon' site
- Roughly the cost of one month of Squarespace for a whole year, and a site takes an afternoon to build.
- One page only โ no blog, no real store, and very limited layout control.
WordPress.com
Free tier with ads; paid plans from about $4/moBest for: Blogs and content sites you want to be able to move elsewhere later
- You are never locked in โ your content can be exported and self-hosted anywhere, which Squarespace makes painful.
- Plugins, custom themes and removing ads all require higher tiers, and it is a fussier editor than Squarespace.
Wix
Free tier with Wix branding; paid plans from about $17/moBest for: People who liked the drag-and-drop feel but want a longer trial and cheaper entry
- A free plan you can build on indefinitely before paying, plus a bigger app market for bookings and forms.
- You can never switch templates after publishing without rebuilding, and the free tier shows Wix ads.
Shopify
From about $39/mo, with a cheaper starter tier for social sellingBest for: Anyone whose Squarespace site was mostly about selling products
- Far stronger inventory, shipping, tax and payment tooling than Squarespace Commerce.
- More expensive overall, and transaction fees apply unless you use Shopify Payments.
A static site on GitHub Pages, Netlify or Cloudflare Pages
Free hosting โ you only pay for the domainBest for: Simple sites where you only really want to keep the domain online
- No monthly hosting bill at all, fast pages, and nothing that can auto-renew on you.
- No visual editor and no built-in forms or store โ you need to be comfortable with a template and some files.
Some links are affiliate links โ we may earn a commission at no extra cost to you. It never changes which alternatives we list or what we say about them.
Full Squarespace alternatives guide โ
Sources & official policy links
This guide is independently written and not affiliated with Squarespace. Cancellation terms can change at any time โ always confirm the current policy on the official website before cancelling.